Mainframe Integration

Mainframe integration solution provided access to mission-critical data

TwoConnect designed a mainframe integration solution that provided a balanced, stable information platform that improved CMPD’s ability to preserve law and order in Charlotte.

A Mainframe Integration

“Based on the quick turnaround in dealing with issues, I personally expect to be a great source of future referrals to the company.”


The Charlotte-Mecklenberg Police Department (CMPD) of Charlotte, North Carolina is staffed with over 1300 police officers and 800 administrative personnel. It sought to give officers easy access to mission-critical data in order to effectively do their jobs and manage the peace. Challenges included:

  • Officers were forced to travel to one of the “dumb terminal” sites located throughout the county to access mission-critical information.
  • Access to terminals was a challenge as they were shared by both police officers and administrative personnel.
  • The system needed to be configured to remain functional in the event of a failure.
  • After attempting a number of workarounds to implement a client/server network implementation, CMPD realized they needed assistance to devise a better connectivity solution.


TwoConnect’s designed a mainframe integration solution that:

  • Provided a balanced, stable information platform that improved CMPD’s ability to preserve law and order in Charlotte.
  • Police officers can now access mission critical information from anywhere in the field or from their cars.


The solution resulted in the following:

  • Automated business processes
  • Integrated legacy systems
  • FDA regulatory requirements met
  • Improved business analytics
  • Dramatic reduction of human error
  • More consistent user experience
  • Streamlined operations and a higher quality of service

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Services & Technologies

Mainframe Integration

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“We needed to provide our police officers in the field with better access to critical law enforcement data located at headquarters.”

Charlotte Mecklenburg Police

Assistant Director of Computer Technology Services

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