Mainframe integration solution provided access to mission-critical data
TwoConnect designed a mainframe integration solution that provided a balanced, stable information platform that improved CMPD’s ability to preserve law and order in Charlotte.
A Mainframe Integration
“Based on the quick turnaround in dealing with issues, I personally expect to be a great source of future referrals to the company.”
The Charlotte-Mecklenberg Police Department (CMPD) of Charlotte, North Carolina is staffed with over 1300 police officers and 800 administrative personnel. It sought to give officers easy access to mission-critical data in order to effectively do their jobs and manage the peace. Challenges included:
- Officers were forced to travel to one of the “dumb terminal” sites located throughout the county to access mission-critical information.
- Access to terminals was a challenge as they were shared by both police officers and administrative personnel.
- The system needed to be configured to remain functional in the event of a failure.
- After attempting a number of workarounds to implement a client/server network implementation, CMPD realized they needed assistance to devise a better connectivity solution.
TwoConnect’s designed a mainframe integration solution that:
- Provided a balanced, stable information platform that improved CMPD’s ability to preserve law and order in Charlotte.
- Police officers can now access mission critical information from anywhere in the field or from their cars.
The solution resulted in the following:
- Automated business processes
- Integrated legacy systems
- FDA regulatory requirements met
- Improved business analytics
- Dramatic reduction of human error
- More consistent user experience
- Streamlined operations and a higher quality of service
Services & Technologies
“We needed to provide our police officers in the field with better access to critical law enforcement data located at headquarters.”
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