1.877.TWO.CONN
 

TwoConnect Restores Bank's Disaster Recovery System

TwoConnect Restores Bank's Disaster Recovery System
 
 

 

Expertise Used

:: Microsoft Exchange Server
:: Microsoft ISINTEG Utility
:: Microsoft Exchange Event Services

:: Microsoft Exchange Server
:: Microsoft ISINTEG Utility
:: Microsoft Exchange Event Services

 
TwoConnect Customers
 
Useful Links:
 
About Us
       Methodology
       Strategic Partnerships
       News & Events
       Accreditations & Awards
       TwoConnect Careers
       Contact Us
       Library

Expert Solutions
       > Biztalk Integration
          Expert Consulting Services
          SOA & ESB
          BAM/BPM
          EDI
          RFID
          Business Intelligence
       > SharePoint Integration
          Expert Consulting Services
          Workflows
          Business Data Portals & BDC
          Enterprise Search
          Content Management
          Governance
       PerformancePoint Server
       Microsoft .NET
       Host Integration Server
       Web Services
       SQL Server, SSIS, SSAS, SSDS & SSRS 
       Database Messaging

Accelerator Solutions

Business Solutions
       Healthcare
       Banking/Financial
       Supply Chain/Logistics
       Insurance

Customers
 

"Disaster recovery plans are often considered low risk, stay-in-the-race propositions - until  they fail. Then they're mission critical."

- TwoConnect Architect

"Disaster recovery plans are often considered low risk, stay-in-the-race propositions - until  they fail. Then they're mission critical."

- TwoConnect Architect

 
 
Challenge

ABN AMBRO has an impressive history stretching back to 1824.  Over time they have become a leading  international bank, with 4,500 branches in 53 countries. They are dedicated to supporting their consumer and commercial customers. Achieving this means ensuring their IT systems and applications are fully available 24/7. ABN AMRO’s was challenged by:

:: Exchange Server Failure –During an emergency disaster recovery restore, Exchange Server failed to initialize

:: Inconsistencies and issues in the backup system (server cluster) impacted the ability to quickly restore the mail system

:: Microsoft engineers and onsite technical staff were unable to troubleshoot the failure on their own

ABN AMBRO has an impressive history stretching back to 1824.  Over time they have become a leading  international bank, with 4,500 branches in 53 countries. They are dedicated to supporting their consumer and commercial customers. Achieving this means ensuring their IT systems and applications are fully available 24/7. ABN AMRO’s was challenged by:

:: Exchange Server Failure –During an emergency disaster recovery restore, Exchange Server failed to initialize

:: Inconsistencies and issues in the backup system (server cluster) impacted the ability to quickly restore the mail system

:: Microsoft engineers and onsite technical staff were unable to troubleshoot the failure on their own

 
Solution

ABN AMRO Bank Exchange Server Solution consisted of a three-party collaboration among the bank’s IT technicians, a Microsoft Support engineer, and TwoConnect, who deployed engineers on-site. Serving as the primary point-of-contact between all parties, TwoConnect engineers:

:: Fully recovered the mail system and restored Exchange Server environment functionality

:: Reinstalled Exchange 5.5

:: Fully restored databases

:: Fully recovered mail system

:: Successfully validated solution to support failover on cluster servers under all conditions

ABN AMRO Bank Exchange Server Solution consisted of a three-party collaboration among the bank’s IT technicians, a Microsoft Support engineer, and TwoConnect, who deployed engineers on-site. Serving as the primary point-of-contact between all parties, TwoConnect engineers:

:: Fully recovered the mail system and restored Exchange Server environment functionality

:: Reinstalled Exchange 5.5

:: Fully restored databases

:: Fully recovered mail system

:: Successfully validated solution to support failover on cluster servers under all conditions

 
Results

Measured against the cost of reduced service levels if failure should occur again, the dollar value of the ABN AMRO Bank Exchange Disaster Recovery Solution is incalculable. The solution provided the following results:

:: Protected core business operations against loss of service impacting employees and customers

:: Improved service delivery by establishing a fail-safe disaster recovery plan

:: Reduced cost of disaster recovery plan maintenance

:: Lowered risk of data loss

:: Improved overall reliability of system

Measured against the cost of reduced service levels if failure should occur again, the dollar value of the ABN AMRO Bank Exchange Disaster Recovery Solution is incalculable. The solution provided the following results:

:: Protected core business operations against loss of service impacting employees and customers

:: Improved service delivery by establishing a fail-safe disaster recovery plan

:: Reduced cost of disaster recovery plan maintenance

:: Lowered risk of data loss

:: Improved overall reliability of system

 
 
 
Privacy Statement :: Terms Of Use
1-877-TWO-CONN | Copyright 2007 TwoConnect

Any names of companies, trademarks, or logos mentioned are registered trademarks of respective owner(s) or companies.

 Login | Register